--- title: "Privacy Policy | Rojo Best IV Therapy" description: "How Rojo Best IV Therapy collects, uses, stores and protects your information, plus our HIPAA Notice of Privacy Practices summary." lang: en json-ld: --- [![Rojo Best IV Therapy](/__l5e/assets-v1/13c255f1-1643-45f2-b33e-0f48e1bdc0a0/logo-rojo.png) ROJO BEST IV Therapy Mobile ](/) [Home](/) Services [Blog](/blog)[About](/about)[Contact](/contact) [![American IV Association member](/__l5e/assets-v1/b765d2df-6ff7-47b2-bc69-549a57e00faa/american-iv-association.webp)](https://www.americaniv.com "Proud member of the American IV Association")ES [](https://www.instagram.com/rojobestiv/)[](https://www.facebook.com/profile.php?id=100086293830279)[](https://www.tiktok.com/@rojobestivtherapy)[](https://www.youtube.com/@EduardoRojoMSNAPRNFNP-CCEN) [(305) 877-7063](tel:+13058777063)[Book Now](/contact) Legal # Privacy Policy & HIPAA Notice Last updated January 2026 ## Privacy Policy Rojo Best IV Therapy does not make money from advertising. We only collect information necessary to make our services function properly and provide you with the best possible experience. **Information You Provide:** email address for account creation and communication. **Information Automatically Collected:** IP address, browser type, device info, pages visited, and interactions with services. **Uses:** provide, improve, and personalize services; prevent spam and abuse; create aggregate anonymized statistics. **Third-Party Logins:** if you authenticate with Google, Apple or similar services, we may store limited information. We will never post on your behalf without explicit consent. ## Information Disclosure We do not sell or transfer your data for advertising purposes. Information may only be shared: 1. With your consent. 2. With trusted service providers under strict data-protection agreements. 3. For research in anonymized or aggregated form. 4. When required by law. 5. To prevent imminent harm or illegal activity. We will notify you before disclosure unless prohibited by law. ## Data Storage & Security We may use third-party hosting and storage services. By using our services, you authorize transfer and storage of your data in the U.S. and abroad. We use encryption and safeguards, but no system is 100% secure. You are responsible for keeping your account credentials safe. ## Cookies & Tracking We use cookies to remember your login, save preferences, measure communications, and personalize your experience. Some third-party tools (e.g., Google Analytics) may also use cookies governed by their own privacy policies. ## Your Rights with Data You may access, edit, export, or delete your data at any time. Deleted accounts will be fully removed after a short retention period, unless legally required to keep them. In case of business transfers (merger, acquisition, sale), you will be notified so you can choose to delete your account before policy changes. ## Email from Rojo Best IV Therapy We may send necessary administrative emails (account updates, policy notices). You cannot opt out of these unless you delete your account. You may unsubscribe from newsletters and non-essential messages at any time. We will never email you asking for your password. ## HIPAA Notice of Privacy Practices This notice describes how your Protected Health Information (PHI) may be used or disclosed and your rights regarding it. **Uses & Disclosures of PHI:** - **Treatment:** coordination with providers, labs, specialists. - **Payment:** billing, collections, insurance claims. - **Healthcare Operations:** training, quality checks, audits. - **Other:** public health, communicable disease prevention, legal proceedings, law enforcement, research, workers' comp, national security. We will only disclose PHI beyond these cases with your written authorization. ## Your HIPAA Rights - **Access & Copies:** inspect and request copies of your records. - **Restrictions:** request limits on sharing your PHI. - **Confidential Communications:** request alternate contact methods. - **Amendments:** request corrections to your records. - **Accounting of Disclosures:** request a report of certain disclosures. - **Paper Copy:** request a paper copy of this notice at any time. ## Complaints If you believe your rights have been violated, you may file a complaint with our Privacy Officer at Rojo Best IV Therapy, or with the U.S. Department of Health & Human Services (HHS). We will not retaliate against you for filing a complaint. Questions about this document? We're happy to help. [Contact Us](/contact) ![Rojo Best IV Therapy](/__l5e/assets-v1/13c255f1-1643-45f2-b33e-0f48e1bdc0a0/logo-rojo.png) ROJO BEST IV Therapy Mobile Hospital-grade IV vitamin therapy delivered to your home, hotel or office by ER-trained Registered Nurses. Relax and hydrate — we come to you. 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